I just got back from a quick trip to my local B and Q store in Greenwich. It was nothing special, but Serkan had asked me to buy a specific type of kitchen sponge, and I thought B and Q might be the best place to look. A totally unnoteworthy trip, only when I came to pay, the young man helping me was so bad tempered that I had to note it here. He was muttering all kinds of nastiness under his breath about it not being in his job description as he got my cash out of my wallet, obviously assuming I couldn’t hear or understand him. It made me feel incredibly awkward and unwelcome. I really think some kind of short course in disability awareness should be mandatory for anyone applying for such jobs.