I’m afraid to say that it has been a long, rather annoying day. Ipads are fantastic, useful machines – until they go wrong. Late yesterday afternoon I suddenly lost all sound output from my Ipad. That’s quite a problem for me as I use mine as a communication aid. I had a look at it but couldn’t get it talking again, so today I took it back to the guys in Woolwich I mentioned a couple of entries ago. This time, though, they couldn’t do anything, and suggested I take it to an Apple shop. After I’d returned home for a coffee, I set off for stratford – after all, I still rather like it up there. After I’d found the Apple shop, I told the young assistant what the problem was, and he kindly fastracked me to see a technician. The guy looked at it but couldn’t do anything: it turns out that the headphone mode had somehow been locked on, even though there are no headphones connected. I was told I either had to reset my Ipad, losing all my data and specialist apps, or buy a new Ipad. Needless to say, I came home feeling very frustrated indeed. Does anyone have any other suggestions?