Just to update everyone about my entry a couple of days ago, after posting a formal complaint to the Tesco website, and after getting Dad to phone their customer services (Dad’s good at that sort of thing), I have now received an apology and an assurance from Tesco that the matter will be addressed. I now consider the issue more or less closed. Of course, one or two of my friends have suggested that I find another store to shop at, but given that that particular shop is my nearest and most convenient moderately sized source of daily essentials, I’m reluctant to change my shopping habits just yet. Mind you, that could change if I get any more trouble there.