Why Don’t Doctors Just Use Email?

I don’t want to go into too much detail right now, but it has been a tough couple of days for me on the medical front, the upshot of which is that I now have a hospital appointment to go to in a couple of weeks. Hospital visits are usually something I try to avoid, but long story short, this one has the potential to deal with a few problems. What I find myself reflecting on, though, is how everything could be so much more easily dealt with if it was all done over email. As both a communication aid user and a technophile, it seems to me that dealing with issues like my current one would be far easier if I could simply email the doctor and explain my situation. Whenever I have to meet doctors in person, I always find myself at a significant disadvantage, having to type my answers to their questions out long hand into my communication aid, whereas email would let me sum everything up in prose. It would also be far quicker, and a more efficient use of the doctor’s time. If I could simply email the doctor I need to, just as I email my parents, support workers or anyone else, matters would be resolved far more efficiently and I probably wouldn’t find myself fretting for the next couple of weeks. Naturally I know there are probably a few reasons why email would not be practical for matters like this, and that face-to-face appointments are still useful. It’s just that, since virtually everything else has moved online, the thought of actually having to go out to meet someone feels a bit daunting.

2 thoughts on “Why Don’t Doctors Just Use Email?

  1. Apart from emergency GP appointments, I always email the doctor before an appointment, outlining the things to discuss. The dr never reads it until the actual appointment, but it saves so much time, I don’t forget anything, and it’s all there in writing. 10/10 would recommend.

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