I had intended to just post a picture on here today to keep things simple, but something just happened in my local Tesco which I think ought to be noted. I was just there getting a few bits and pieces: when I need more than two or three bits of shopping, when I enter the shop I roll up to the counter and wait for a member of staff to become free. They know me in there now, and are used to the routine. Most staff members there seem happy enough to give me a hand, following me around the shop so I can select what I need. However, this afternoon something happened which I felt was quite hurtful: as usual, I rolled up to the check-outs and waited. I wasn’t in a hurry so that wasn’t a problem. Yet when one of the staff became free, she began talking to one of her colleagues in a language which wasn’t english, clearly trying to get someone else to assist me. I don’t know why, but she obviously didn’t want to help. Of course, I realise helping disabled customers might not be in their job description, but it felt like I was being shunned; like I was something dirty which she didn’t want to go near. In the end, another member of staff helped me get my shopping; yet in front of four or five other customers the incident was hurtful nonetheless, and I’m seriously considering taking it up with the shop’s manager.
ADDENDUM: I better add that, a short while after posting this entry, I needed to go back to the shop having realised I’d forgotten to buy cheese. The person who assisted me to pay then was the lady who had apparently refused to help me the first time, oddly enough. It could have just been a misunderstanding on my part, although this afternoon wasn’t the first time the member of staff in question has acted so abrasively.